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Summer of Service: Getting to know clients June 29, 2009

Posted by equaljusticeworks in law school, public service.
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This is a guest post from Saroj Tharisayi, an Equal Justice Works Summer Corps member at the Greater Boston Legal Services and law student at Cornell Law School.

On the third day of my summer internship in the Housing Unit at Greater Boston Legal Services, I was ecstatic that what I was looking forward to most about my summer internship was already happening: fast-paced court room drama. We went to court in the morning for a status hearing with the intent to file an injunction the next day to prevent our client’s Section 8 voucher from being terminated. Since our client is disabled and unable to work, a termination of her Section 8 benefits would be tantamount to her being evicted from her home and possibly becoming homeless. When the judge, however, informed us that the court would be closed the next day, my supervising attorney rushed to finish writing the injunction while I rushed to put together the relevant evidence to file with the court that afternoon. My supervising attorney won the motion and I was thrilled.

It wasn’t until our client came into the office the next week that I recognized the importance of what we had done. She was crying and upset, even after we told her that her housing benefits would remain intact. Her housing was just one of her many concerns: her anxiety attacks, inability to work due to disability, alienation from family members, and the termination of her disability benefits were all weighing heavily on her. During our meeting, she continued crying—until, that is, I began to talk to her not just as a client but as a person. In filling out some paperwork, she mentioned that she grew up in the Midwest, on a farm with lots of animals. I wondered what that was like, having grown up in a large suburb. She asked about my family, and whether my parents were proud that I was in law school. We continued through the paperwork with much more ease, having developed a rapport. I soon connected with her not only on a professional level, but a personal one as well.

This summer I’ve learned that being a lawyer is more than wearing nice suits, showing up to hearings, and speaking dispassionately before a judge—it is more about faithfully and effectively advocating for those that need our help—which ultimately requires a deep understanding of our clients as people.

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